Order Payment Service

Order Payment Service provides one-time payment addresses for individual transactions. It's ideal for e-commerce checkouts, service payments, and any scenario where you need a unique payment address for each transaction.

What is Order Payment Service?

Order Payment Service allocates a temporary payment address for each order. When payment is received and confirmed, the order completes automatically and the address is released back to the pool for future use.

Key Characteristics:

🎯 One order, one address - Each order gets a unique payment address
⏱️ Time-limited - Orders have a payment window with grace period
♻️ Address recycling - Addresses return to pool after order completion
🔗 Single-chain - Each order monitors one specific blockchain
🏢 Multi-tenant - Complete organization isolation

Order vs Deposit

Understanding the difference between Order and Deposit services:

Feature	Order Payment	Deposit Service
Address	Temporary (recycled after use)	Permanent (bound to user)
Lifetime	Minutes to hours	Long-term (months/years)
Monitoring	Single chain specified at creation	Multiple chains (protocol family)
Use Case	E-commerce checkout, invoices	User wallets, recurring top-ups
Expiration	Yes (payment window + grace period)	No expiration

When to use Order Payment:

E-commerce product checkout
Service fee payments
Invoice payments
Event ticket purchases
One-time donations

Quick Start

Prerequisites

Before creating orders, ensure you have:

✅ PayIn Account - Registered at testnet.payin.com or app.payin.com
✅ API Key - Generated from Admin dashboard
✅ Address Pool - At least a few addresses imported (see Address Pool Setup)
✅ Supported Network - Choose from supported networks

Check Address Pool First

If your address pool is empty, order creation will fail with "No available addresses in pool". Import addresses before proceeding.

Example 1: Create Your First Order (MCP)

Using PayIn with Claude Desktop or Cline:

Create a payment order:
- Order Reference: ORDER-2025-001
- Amount: 10 USDT
- Chain: ethereum-sepolia

The AI assistant will:

Call the create_order tool
Allocate a payment address from your pool
Start monitoring the blockchain
Return payment details with QR code

Expected Response:

✅ Order created successfully!

Order ID: 550e8400-e29b-41d4-a716-446655440123
Payment Address: 0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1
Amount: 10 USDT
Chain: ethereum-sepolia
Status: pending
Expires At: 2025-01-28T14:45:00Z

The buyer should send exactly 10 USDT to the address above.
Payment window: 10 minutes
Grace period: 5 minutes (total 15 minutes)

Example 2: Create Order via API

Using cURL:

bash

curl -X POST https://testnet.payin.com/api/v1/orders \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "orderReference": "ORDER-2025-001",
    "amount": "10",
    "currency": "USDT",
    "chainId": "ethereum-sepolia"
  }'

Using TypeScript:

typescript

const response = await fetch('https://testnet.payin.com/api/v1/orders', {
  method: 'POST',
  headers: {
    'Authorization': `Bearer ${apiKey}`,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    orderReference: 'ORDER-2025-001',
    amount: '10',
    currency: 'USDT',
    chainId: 'ethereum-sepolia'
  })
});

const result = await response.json();
console.log('Order created:', result.data);

Response:

json

{
  "success": true,
  "data": {
    "orderId": "550e8400-e29b-41d4-a716-446655440123",
    "paymentAddress": "0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1",
    "amount": "10",
    "currency": "USDT",
    "chainId": "ethereum-sepolia",
    "status": "pending",
    "expiresAt": "2025-01-28T14:45:00Z",
    "qrCode": "0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1:10:USDT"
  },
  "message": "Order created successfully"
}

Example 3: Check Order Status

Via API:

bash

curl https://testnet.payin.com/api/v1/orders/550e8400-e29b-41d4-a716-446655440123 \
  -H "Authorization: Bearer YOUR_API_KEY"

Via MCP:

What's the status of order 550e8400-e29b-41d4-a716-446655440123?

Response:

json

{
  "success": true,
  "data": {
    "orderId": "550e8400-e29b-41d4-a716-446655440123",
    "orderReference": "ORDER-2025-001",
    "status": "completed",
    "amount": "10",
    "currency": "USDT",
    "chainId": "ethereum-sepolia",
    "paymentAddress": "0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1",
    "confirmedReceived": "10.000000",
    "completedAt": "2025-01-28T14:38:25Z",
    "transactionHash": "0xabc123..."
  }
}

Order Lifecycle

Complete Flow Diagram

1. Create Order
   ↓
2. Allocate Address (from pool)
   ↓
3. Start Monitoring (blockchain + payment address)
   ↓
4. Payment Window (default: 10 minutes)
   ↓ [payment detected]
5. Wait for Confirmations (chain-specific: 3-10 blocks)
   ↓ [sufficient confirmations]
6. Order Completed
   ↓
7. Stop Monitoring
   ↓
8. Release Address (back to pool after cooldown)

Status Transitions

PayIn uses a simple 3-state machine:

pending → completed  (payment received and confirmed)
        ↓
        → expired    (timeout without sufficient payment)

Status Meanings:

pending: Order created, waiting for payment AND block confirmations
completed: Payment received and confirmed successfully
expired: Timeout reached without sufficient payment

Terminal States

Both completed and expired are terminal states - orders cannot transition out of these states.

Timeout Mechanism

Orders use a dual-timeout mechanism for reliability:

1. Payment Window (Default: 10 minutes)

The primary time for user to complete payment
After this window, no new payments should be initiated
System continues monitoring during grace period

2. Grace Period (Default: 5 minutes)

Extra time for pending transactions to confirm
Ensures payments initiated before timeout can still complete
After grace period, order becomes expired if insufficient payment

Total Timeout = Payment Window + Grace Period

typescript

// Example: Custom timeouts
{
  "orderReference": "ORDER-2025-001",
  "amount": "10",
  "currency": "USDT",
  "chainId": "ethereum-sepolia",
  "paymentWindowMinutes": 15,  // Custom: 15 minutes
  "gracePeriodMinutes": 10     // Custom: 10 minutes
}

Maximum Timeout

Total timeout cannot exceed system maximum (default: 60 minutes). Check with your PayIn configuration.

API Reference

Create Order

Create a new payment order with a unique payment address.

Endpoint: POST /api/v1/orders

Required Fields:

Field	Type	Description
`orderReference`	string	Your system's unique order identifier
`amount`	string	Payment amount (e.g., "10", "99.50")
`currency`	string	Token symbol (e.g., "USDT", "USDC")
`chainId`	string	Blockchain identifier (e.g., "ethereum-sepolia")

Optional Fields:

Field	Type	Description
`paymentWindowMinutes`	number	Custom payment window (default: 10)
`gracePeriodMinutes`	number	Custom grace period (default: 5)
`successUrl`	string	Redirect URL on order completion
`cancelUrl`	string	Redirect URL on order expiration
`metadata`	object	Custom data to attach to order

Example Request:

json

{
  "orderReference": "ORDER-2025-001",
  "amount": "10",
  "currency": "USDT",
  "chainId": "ethereum-sepolia",
  "successUrl": "https://myshop.com/orders/ORDER-2025-001/success",
  "cancelUrl": "https://myshop.com/orders/ORDER-2025-001/cancel",
  "metadata": {
    "customer_id": "user_12345",
    "product_id": "prod_xyz",
    "source": "web_checkout"
  }
}

Response:

json

{
  "success": true,
  "data": {
    "orderId": "550e8400-e29b-41d4-a716-446655440123",
    "paymentAddress": "0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1",
    "amount": "10",
    "currency": "USDT",
    "chainId": "ethereum-sepolia",
    "status": "pending",
    "expiresAt": "2025-01-28T14:45:00Z",
    "qrCode": "0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1:10:USDT"
  }
}

Get Order

Retrieve order details by order ID.

Endpoint: GET /api/v1/orders/:orderId

Response:

json

{
  "success": true,
  "data": {
    "orderId": "550e8400-e29b-41d4-a716-446655440123",
    "orderReference": "ORDER-2025-001",
    "status": "completed",
    "amount": "10",
    "currency": "USDT",
    "chainId": "ethereum-sepolia",
    "paymentAddress": "0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb1",
    "confirmedReceived": "10.000000",
    "requiredConfirmations": 3,
    "paymentWindowEndsAt": "2025-01-28T14:40:00Z",
    "gracePeriodEndsAt": "2025-01-28T14:45:00Z",
    "createdAt": "2025-01-28T14:30:00Z",
    "completedAt": "2025-01-28T14:38:25Z",
    "metadata": {
      "customer_id": "user_12345",
      "product_id": "prod_xyz",
      "source": "web_checkout"
    }
  }
}

List Orders

List all orders with filtering and pagination.

Endpoint: GET /api/v1/orders

Query Parameters:

Parameter	Type	Description
`status`	string	Filter by status: `pending`, `completed`, `expired`
`chain`	string	Filter by chain ID
`token`	string	Filter by token symbol
`orderReference`	string	Search by order reference
`createdAfter`	ISO8601	Filter by creation date (after)
`createdBefore`	ISO8601	Filter by creation date (before)
`page`	number	Page number (default: 1)
`limit`	number	Items per page (default: 20, max: 100)
`sortBy`	string	Sort field: `created_at`, `updated_at`, `amount`
`sortOrder`	string	Sort direction: `ASC` or `DESC`

Example Request:

bash

curl "https://testnet.payin.com/api/v1/orders?status=completed&chain=ethereum-sepolia&page=1&limit=10" \
  -H "Authorization: Bearer YOUR_API_KEY"

Response:

json

{
  "success": true,
  "data": {
    "orders": [
      {
        "orderId": "550e8400-e29b-41d4-a716-446655440123",
        "orderReference": "ORDER-2025-001",
        "status": "completed",
        "amount": "10",
        "currency": "USDT",
        "chainId": "ethereum-sepolia",
        "completedAt": "2025-01-28T14:38:25Z"
      }
    ],
    "total": 42,
    "page": 1,
    "limit": 10
  }
}

Get Order Statistics

Get aggregated statistics for orders.

Endpoint: GET /api/v1/orders/stats

Query Parameters: Same as List Orders (for filtering)

Response:

json

{
  "success": true,
  "data": {
    "totalOrders": 150,
    "completedOrders": 120,
    "pendingOrders": 5,
    "expiredOrders": 25,
    "totalAmount": "15234.50",
    "completedAmount": "14120.00",
    "avgPaymentTimeSeconds": 342,
    "byStatus": {
      "completed": 120,
      "pending": 5,
      "expired": 25
    },
    "byChain": {
      "ethereum-sepolia": 80,
      "polygon-amoy": 70
    },
    "byToken": {
      "USDT": 100,
      "USDC": 50
    }
  }
}

Integration Examples

E-Commerce Checkout Flow

Complete integration example for an online store:

typescript

import { PayInClient } from '@payin/sdk'; // Hypothetical SDK

class CheckoutService {
  private payin: PayInClient;

  constructor(apiKey: string) {
    this.payin = new PayInClient({
      apiKey,
      baseUrl: 'https://testnet.payin.com/api/v1',
    });
  }

  /**
   * Step 1: User clicks "Pay with Crypto" at checkout
   */
  async createPaymentOrder(checkoutData: {
    orderId: string;
    totalAmount: number;
    currency: string;
    chain: string;
    customerId: string;
    items: any[];
  }) {
    try {
      // Create PayIn order
      const order = await this.payin.orders.create({
        orderReference: checkoutData.orderId,
        amount: checkoutData.totalAmount.toString(),
        currency: checkoutData.currency,
        chainId: checkoutData.chain,
        successUrl: `https://myshop.com/checkout/success?order=${checkoutData.orderId}`,
        cancelUrl: `https://myshop.com/checkout/cancel?order=${checkoutData.orderId}`,
        metadata: {
          customer_id: checkoutData.customerId,
          items: checkoutData.items,
          total_items: checkoutData.items.length,
        },
      });

      // Store PayIn order ID in your database
      await this.db.orders.update(checkoutData.orderId, {
        payinOrderId: order.orderId,
        paymentAddress: order.paymentAddress,
        paymentStatus: 'awaiting_payment',
        expiresAt: order.expiresAt,
      });

      return {
        orderId: order.orderId,
        paymentAddress: order.paymentAddress,
        amount: order.amount,
        currency: order.currency,
        chain: order.chainId,
        expiresAt: order.expiresAt,
        qrCode: this.generateQRCode(order.paymentAddress, order.amount, order.currency),
      };
    } catch (error) {
      console.error('Failed to create payment order:', error);
      throw new Error('Payment creation failed. Please try again.');
    }
  }

  /**
   * Step 2: Display payment page to user
   */
  renderPaymentPage(order: any) {
    return {
      paymentAddress: order.paymentAddress,
      amount: order.amount,
      currency: order.currency,
      chain: order.chainId,
      qrCode: order.qrCode,
      expiresAt: order.expiresAt,
      instructions: [
        `Send exactly ${order.amount} ${order.currency} to the address above`,
        `Network: ${order.chainId}`,
        `Payment expires in ${this.getTimeRemaining(order.expiresAt)} minutes`,
      ],
    };
  }

  /**
   * Step 3: Poll for order status (alternative to webhooks)
   */
  async pollOrderStatus(orderId: string): Promise<OrderStatus> {
    const order = await this.payin.orders.get(orderId);

    // Update your database
    await this.db.orders.updateByPayinOrderId(orderId, {
      paymentStatus: order.status,
      confirmedAmount: order.confirmedReceived,
      completedAt: order.completedAt,
    });

    return order.status;
  }

  /**
   * Step 4: Handle webhook notification (recommended)
   */
  async handleWebhook(event: PayInWebhookEvent) {
    // Verify webhook signature (important for security!)
    if (!this.payin.webhooks.verify(event)) {
      throw new Error('Invalid webhook signature');
    }

    if (event.type === 'order.completed') {
      const orderReference = event.data.orderReference;

      // Update your order status
      await this.db.orders.update(orderReference, {
        paymentStatus: 'paid',
        paidAt: event.data.completedAt,
        transactionHash: event.data.transactionHash,
      });

      // Trigger fulfillment
      await this.fulfillmentService.processOrder(orderReference);

      // Send confirmation email
      await this.emailService.sendPaymentConfirmation(orderReference);
    } else if (event.type === 'order.expired') {
      const orderReference = event.data.orderReference;

      // Mark as expired
      await this.db.orders.update(orderReference, {
        paymentStatus: 'expired',
      });

      // Send expiration notice
      await this.emailService.sendPaymentExpired(orderReference);
    }
  }

  private generateQRCode(address: string, amount: string, currency: string): string {
    // Generate QR code with payment details
    // Implementation depends on your QR library
    return `data:image/png;base64,...`;
  }

  private getTimeRemaining(expiresAt: Date): number {
    return Math.floor((new Date(expiresAt).getTime() - Date.now()) / 60000);
  }
}

Service Payment (Consulting Invoice)

Example for service-based businesses:

typescript

class InvoicePaymentService {
  async createInvoicePayment(invoice: {
    invoiceNumber: string;
    clientId: string;
    amount: number;
    description: string;
    dueDate: Date;
  }) {
    // Create PayIn order with longer payment window for invoices
    const order = await fetch('https://testnet.payin.com/api/v1/orders', {
      method: 'POST',
      headers: {
        'Authorization': `Bearer ${process.env.PAYIN_API_KEY}`,
        'Content-Type': 'application/json',
      },
      body: JSON.stringify({
        orderReference: invoice.invoiceNumber,
        amount: invoice.amount.toString(),
        currency: 'USDT',
        chainId: 'ethereum-sepolia',
        paymentWindowMinutes: 4320, // 3 days (72 hours)
        gracePeriodMinutes: 1440,   // 1 day (24 hours)
        successUrl: `https://consulting.com/invoices/${invoice.invoiceNumber}/paid`,
        metadata: {
          client_id: invoice.clientId,
          description: invoice.description,
          due_date: invoice.dueDate.toISOString(),
          invoice_type: 'consulting_services',
        },
      }),
    });

    const result = await order.json();

    if (!result.success) {
      throw new Error(`Failed to create payment order: ${result.message}`);
    }

    // Send invoice email with payment instructions
    await this.sendInvoiceEmail(invoice, result.data);

    return result.data;
  }

  private async sendInvoiceEmail(invoice: any, paymentOrder: any) {
    const emailContent = `
      Invoice: ${invoice.invoiceNumber}
      Amount Due: ${paymentOrder.amount} ${paymentOrder.currency}

      Payment Instructions:
      1. Send ${paymentOrder.amount} ${paymentOrder.currency} to:
         ${paymentOrder.paymentAddress}
      2. Network: ${paymentOrder.chainId}
      3. Payment expires: ${new Date(paymentOrder.expiresAt).toLocaleString()}

      QR Code attached for easy payment.
    `;

    // Send email with payment details
    // ...
  }
}

Advanced Configuration

Custom Payment Window

Adjust timeouts based on your use case:

typescript

// Quick payment (event tickets)
{
  "paymentWindowMinutes": 5,  // 5 minutes to pay
  "gracePeriodMinutes": 3     // 3 minutes grace
}

// Standard e-commerce
{
  "paymentWindowMinutes": 10,  // Default
  "gracePeriodMinutes": 5      // Default
}

// Invoice payment
{
  "paymentWindowMinutes": 4320,  // 3 days
  "gracePeriodMinutes": 1440     // 1 day
}

Choosing Payment Window

Short (5-10 min): Time-sensitive items (event tickets, limited stock)
Medium (15-30 min): Standard e-commerce checkout
Long (hours/days): Invoices, B2B payments, high-value items

Redirect URLs

Configure where users go after payment:

typescript

{
  "orderReference": "ORDER-2025-001",
  "amount": "10",
  "currency": "USDT",
  "chainId": "ethereum-sepolia",

  // Redirect URLs with order information
  "successUrl": "https://myshop.com/orders/ORDER-2025-001/success",
  "cancelUrl": "https://myshop.com/orders/ORDER-2025-001/cancel"
}

URL Parameters Added by PayIn:

When redirecting, PayIn appends these parameters:

?order_reference=ORDER-2025-001
&status=completed
&amount=10
&currency=USDT
&chain_id=ethereum-sepolia
&completed_at=2025-01-28T14:38:25Z
&tx_hash=0xabc123...

Full Redirect Example:

https://myshop.com/orders/ORDER-2025-001/success?order_reference=ORDER-2025-001&status=completed&amount=10&currency=USDT&chain_id=ethereum-sepolia&completed_at=2025-01-28T14:38:25Z&tx_hash=0xabc123...

Default Redirect URLs

You can configure organization-wide default redirect URLs in PayIn Admin dashboard. Order-level URLs take precedence over defaults.

Order Metadata

Attach custom data to orders:

typescript

{
  "orderReference": "ORDER-2025-001",
  "amount": "10",
  "currency": "USDT",
  "chainId": "ethereum-sepolia",
  "metadata": {
    // Customer information
    "customer_id": "user_12345",
    "customer_email": "buyer@example.com",

    // Order details
    "product_ids": ["prod_abc", "prod_xyz"],
    "shipping_address_id": "addr_789",
    "discount_code": "SAVE10",

    // Internal tracking
    "source": "web_checkout",
    "campaign": "summer_sale_2025",
    "referrer": "google_ads",

    // Any custom fields
    "notes": "Gift wrapping requested"
  }
}

Metadata is:

✅ Stored with the order
✅ Returned in API responses
✅ Included in webhook events
✅ Fully searchable via API

Best Practices

Order Reference Design

Use structured, unique order references:

Good Examples:

ORDER-2025-001
INV-2025-Q1-12345
TICKET-EVENT789-SEAT42

Avoid:

order1          // Not unique enough
12345          // No context
tmp_order      // Not permanent

Uniqueness is Critical

Order references must be unique within your organization. PayIn will reject duplicate order references to prevent accidental double-charging.

Amount Precision

Always use string format for amounts to avoid floating-point errors:

Correct:

typescript

{
  "amount": "10.50"      // ✅ String
  "amount": "99.99"      // ✅ String
  "amount": "1000.000"   // ✅ String with extra precision
}

Incorrect:

typescript

{
  "amount": 10.50       // ❌ Number (may lose precision)
  "amount": 0.1 + 0.2   // ❌ JavaScript floating-point error (0.30000000000000004)
}

Error Handling

Handle all error scenarios:

typescript

try {
  const order = await payin.orders.create(orderData);
  return order;
} catch (error) {
  if (error.code === 'INSUFFICIENT_ADDRESSES') {
    // No available addresses in pool
    return {
      error: 'Payment system temporarily unavailable. Please try again in a few minutes.',
      shouldRetry: true,
    };
  } else if (error.code === 'DUPLICATE_ORDER_REFERENCE') {
    // Order reference already exists
    return {
      error: 'This order has already been created.',
      shouldRetry: false,
    };
  } else if (error.code === 'INVALID_CHAIN_TOKEN_COMBINATION') {
    // Token not available on selected chain
    return {
      error: 'Selected payment method not available. Please choose another option.',
      shouldRetry: false,
    };
  } else {
    // Unknown error
    console.error('Order creation failed:', error);
    return {
      error: 'Failed to create payment order. Please contact support.',
      shouldRetry: false,
    };
  }
}

Monitoring Order Status

Option 1: Webhooks (Recommended)

typescript

// Configure webhook endpoint in Admin dashboard
// https://myshop.com/webhooks/payin

app.post('/webhooks/payin', async (req, res) => {
  const event = req.body;

  // Verify signature (critical!)
  const signature = req.headers['x-payin-signature'];
  if (!verifySignature(event, signature)) {
    return res.status(401).send('Invalid signature');
  }

  // Process event
  if (event.type === 'order.completed') {
    await handleOrderCompleted(event.data);
  } else if (event.type === 'order.expired') {
    await handleOrderExpired(event.data);
  }

  res.status(200).send('OK');
});

Option 2: Polling (Fallback)

typescript

// Poll order status every 10 seconds
async function pollOrderStatus(orderId: string) {
  const maxAttempts = 90; // 15 minutes (90 * 10 seconds)
  let attempts = 0;

  const interval = setInterval(async () => {
    attempts++;

    try {
      const order = await payin.orders.get(orderId);

      if (order.status === 'completed') {
        clearInterval(interval);
        await handleOrderCompleted(order);
      } else if (order.status === 'expired') {
        clearInterval(interval);
        await handleOrderExpired(order);
      } else if (attempts >= maxAttempts) {
        clearInterval(interval);
        console.warn('Max polling attempts reached for order:', orderId);
      }
    } catch (error) {
      console.error('Failed to fetch order status:', error);
    }
  }, 10000); // 10 seconds
}

Webhooks vs Polling

Webhooks are the recommended approach for production systems. Polling should only be used as a fallback or during development.

Testing Strategy

1. Testnet Testing:

typescript

// Use testnet for all development and testing
const payin = new PayInClient({
  apiKey: process.env.PAYIN_TESTNET_API_KEY,
  baseUrl: 'https://testnet.payin.com/api/v1',
});

// Get testnet tokens from faucets
// Ethereum Sepolia: https://sepolia-faucet.pk910.de/
// Polygon Amoy: https://faucet.polygon.technology/

2. Test Scenarios:

✅ Successful payment (exact amount)
✅ Payment timeout (no payment sent)
✅ Partial payment (insufficient amount)
✅ Overpayment (more than required)
✅ Multiple payments (cumulative amount)
✅ Network failures and retries
✅ Webhook delivery and signature verification

3. Mainnet Migration:

typescript

// Only switch to mainnet after thorough testnet testing
const payin = new PayInClient({
  apiKey: process.env.PAYIN_MAINNET_API_KEY,
  baseUrl: 'https://app.payin.com/api/v1', // Production URL
});

Troubleshooting

"No available addresses in pool"

Problem: Order creation fails with address pool error.

Solution:

Check address pool status in Admin dashboard
Import more addresses following Address Pool Setup
Ensure addresses for the correct protocol (EVM/Tron)

bash

# Check pool status via API
curl https://testnet.payin.com/api/v1/address-pool/status \
  -H "Authorization: Bearer YOUR_API_KEY"

Order Expired but Payment Sent

Problem: User sent payment but order expired before confirmation.

Causes:

Network congestion (slow block confirmations)
User sent payment very close to expiration
Wrong network gas settings (too low gas price)

Solutions:

Increase grace period for high-value orders
Contact support with transaction hash - PayIn can manually reconcile
Refund customer if payment arrived too late (you have the funds)

Wrong Chain or Token

Problem: User sent wrong token or on wrong network.

Prevention:

Clearly display network and token on payment page
Show network name (not just chain ID)
Include warnings about correct network

If it happens:

Funds sent to wrong address cannot be recovered automatically
User must contact your support with transaction details
PayIn support can assist with address verification

Duplicate Order Reference

Problem: API returns error about duplicate order reference.

Cause: Attempting to create order with already-used reference.

Solution:

typescript

// Generate unique references
const orderReference = `ORDER-${Date.now()}-${generateRandomId()}`;

// Or check for existing orders first
const existing = await payin.orders.list({
  orderReference: proposedReference,
});

if (existing.total > 0) {
  throw new Error('Order reference already exists');
}

Next Steps

Essential Guides

Webhooks - Set up automated event notifications
API Integration - Complete API documentation
Security - Secure your integration

Deposit Service - Permanent user addresses for recurring payments
Payment Links - No-code payment collection

Technical References

Supported Networks - Available blockchains
Supported Tokens - Available stablecoins
Address Management - Advanced address pool management

Support

Need help with Order Payment Service?

📧 Email: support@payin.com
💬 Discord: Join our community
🤖 AI Assistant: Ask your MCP-enabled AI assistant

Order Payment Service ​

What is Order Payment Service? ​

Order vs Deposit ​

Quick Start ​

Prerequisites ​

Example 1: Create Your First Order (MCP) ​

Example 2: Create Order via API ​

Example 3: Check Order Status ​

Order Lifecycle ​

Complete Flow Diagram ​

Status Transitions ​

Timeout Mechanism ​

API Reference ​

Create Order ​

Get Order ​

List Orders ​

Get Order Statistics ​

Integration Examples ​

E-Commerce Checkout Flow ​

Service Payment (Consulting Invoice) ​

Advanced Configuration ​

Custom Payment Window ​

Redirect URLs ​

Order Metadata ​

Best Practices ​

Order Reference Design ​

Amount Precision ​

Error Handling ​

Monitoring Order Status ​

Testing Strategy ​

Troubleshooting ​

"No available addresses in pool" ​

Order Expired but Payment Sent ​

Wrong Chain or Token ​

Duplicate Order Reference ​

Next Steps ​

Essential Guides ​

Related Services ​

Technical References ​

Support ​

Order Payment Service

What is Order Payment Service?

Order vs Deposit

Quick Start

Prerequisites

Example 1: Create Your First Order (MCP)

Example 2: Create Order via API

Example 3: Check Order Status

Order Lifecycle

Complete Flow Diagram

Status Transitions

Timeout Mechanism

API Reference

Create Order

Get Order

List Orders

Get Order Statistics

Integration Examples

E-Commerce Checkout Flow

Service Payment (Consulting Invoice)

Advanced Configuration

Custom Payment Window

Redirect URLs

Order Metadata

Best Practices

Order Reference Design

Amount Precision

Error Handling

Monitoring Order Status

Testing Strategy

Troubleshooting

"No available addresses in pool"

Order Expired but Payment Sent

Wrong Chain or Token

Duplicate Order Reference

Next Steps

Essential Guides

Related Services

Technical References

Support